FAQs

Apparel Returns/ Exchanges

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. Items must be unworn, unwashed, scent free, with original tags attached on them. 

***Returns after 15 days will not be accepted and will be sent back to owner at owners expense. 

Non-Returnable Items - The following items are not available for return

Accessories: Jewelry, hats, and handbags.                                      

Additional non-returnable items:
- Gift cards
- Sale Items


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at maywoodboutique@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.


Shipping
To return your product, you should mail your product to: Maywood Boutique LLC, 7012 Stockton Dr, Fort Worth TX 76132, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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